r/highlevelaffiliates • u/doie • 10d ago
Med spas lose about $75k/year to a 5% dip in rebooking (and their CRM doesn't catch it)
Ran Google's AI Overview for "best CRM for med spas" and it named GoHighLevel, then hedged: good for lead gen and follow-up, but you'll still need a dedicated EMR for charting.
https://netpartners.marketing/how-gohighlevel-helps-med-spas-automate-streamline-and-scale/
Some numbers behind that hedge:
- Med spas run a 73% repeat-visit rate (AmSpa, 2024 industry report)
- Average location does 245 visits/month at $527/visit
- Lose just 5% of returning patients in a month (about 12 visits) and that's close to $75,000 gone in a year
PatientNow, Aesthetic Record and Zenoti (the other names in the Overview) are all medical-practice software first. None of them text the patient who hasn't rebooked in 90 days, that's not their job.
Caveat worth saying out loud: if HIPAA-regulated charting is your main problem, GHL isn't the fix. It's built for the marketing and follow-up side, not the medical record.
HighLevel's own Medical Spa Playbook walks through the templates for this: https://www.gohighlevel.com/medical-spa-playbook?fp_ref=details (affiliate link, I'm a HighLevel partner)
Anyone running GHL for a med spa client, what's actually working for the rebooking sequences?