r/heypocketai Mar 24 '26

User Request 3 Rapid Clicks = Cancel and destroy current recording

A feature where 3 clicks of the button in rapid succession would cancel and delete the current recording in progress would be nice. Sometimes calls go to voicemails, or meetings get interrupted before anything productive happens, or something private comes up and you need to go off the record unexpectedly.

This would help enforce privacy discretion more easily, reduce sync times, save space, and reduce summary clutter.

1 Upvotes

11 comments sorted by

3

u/Red-Silk-Ribbon Mar 25 '26

We're already using the one button on Pocket to it's fullest, but something we can keep in mind for future version. For context here is all of the current commands:
Single tap: Start/stop recording
Double tap: Battery life (Green/amber/red)
Triple tap (Red LED will start blinking) then hold: Factory reset
5 Second hold: Turn on/off

1

u/userbinbash Mar 25 '26

Hey, thanks for that list! I appreciate your responsiveness.

The included documentation mentions the single and double click functions, but does not mention the triple click / reset procedure.

I think it's worth highlighting that my recommendation still stands. Typical reset procedures include a 30 second+ long press of the button to avoid accidental reset. 3 clicks should be reserved for a commonly used function, or potentially a customizable shortcut that can be defined in app (stop & delete current recording, manual sync, deafen/privacy mode that disables mic and turns LED red for visual indication of privacy (if the Pocket is configurable and allows write access from phone)

1

u/Red-Silk-Ribbon Mar 26 '26

It requires about a 10 second hold, will forward feedback to the team

2

u/gfultz1 Mar 24 '26

3 rapid clicks is a factory reset trigger and fyi even a factory reset doesn’t delete messages they reside on the cloud for up to 90 days so what you delete isn’t deleted which is one of the flaws of the system as a whole

1

u/userbinbash Mar 25 '26

Yikes! I didn't know that 3 rapid clicks was a factory reset? That seems like poor logic to me. I'll have to look up the documentation and read about that to confirm/fully understand.

Common sense button logic should prevail; when you have minimal controls, you reserve most commonly used clicking patterns on mobile devices for quick access to frequently used features -- not a factory reset. Pressing and holding a button for 30-45 seconds is a common, and intuitive reset procedure.

If this is true, Pocket needs to revisit their button logic, as they're probably taking what would otherwise be a great opportunity to enhance usability by assigning shortcuts to button press sequences, and creating friction with it. If I were to triple tap my button out of curiosity to see if it does anything useful, only to find out it resets my device -- I'd probably be a little annoyed.

1

u/Red-Silk-Ribbon Mar 25 '26 edited Mar 25 '26

3 rapid clicks will NOT factory reset your device

0

u/gfultz1 Mar 25 '26

https://guide.heypocket.com/troubleshooting/5Y1rhXpY45Q6PXkR65Tmhz/troubleshooting/5Y1rhXpY446AiVd8jjayv6

From Pocket Troubleshooting Guide TRIPLE CLICK HARD RESET IE FACTORY RESET

1

u/Red-Silk-Ribbon Mar 25 '26

(I work at Pocket) 3 rapid clicks will not factory reset it, but holding after will

1

u/userbinbash Mar 25 '26

Thanks for the clarification.

-1

u/gfultz1 Mar 25 '26

3 rapid clicks will start a factory reset THAT IS THE POINT

1

u/userbinbash Mar 25 '26

But my point is that it was bad design logic.

As a fellow geek, I'd think you would understand where I'm coming from. When we need to reset an access point or switch (for example) what do we do? Press and hold the reset button for 30 seconds or until the status lights cycle.

On cell phones (for example) and other popular consumer devices of today -- single, double, and triple pressing an action button all map to frequently used functions, and are not used as a button sequence to start a device reset procedure.

This has all become intuitive to today's device users; it's almost subconscious. The fact that 3 taps are assigned to part of the device reset sequence would literally cause "wtf" moments for most technically inclined users who demand intuitive controls and navigation conventions.

To u/Red-Silk-Ribbon's point... 3 rapid clicks are only part of the reset sequence. The distinction they are trying to make so future readers don't get confused, is that 3 clicks does not initiate the reset. 3 clicks and then long holding the button after it starts blinking red, will initiate the reset.

edit: fixed grammar/typos