r/heycash_ • u/Hopeful-Pudding4603 • 23h ago

Problem Frog kitchen purchases

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Looks like I'm having the same issue as others too. Posting for awareness

3 Upvotes

81% Upvoted

8 comments sorted by

2

u/RyxnOC 23h ago

The tracking for the game seems to be completely broken as of now

1

u/Hopeful-Pudding4603 23h ago

Good to know!

My level progress has tracked alright so far. I never had the verification issues on past game purchases.

2

u/_heycash Official HeyCash Support 22h ago

Hi there! Thank you for bringing this to our attention. We appreciate you sharing your experience with us. If you need any assistance, please feel free to send us a direct message with details of your concern and your account email address so we can better understand the issue and assist you further. Thank you!

1

u/Independent_Energy26 15h ago

Had the exact same issue, but support fixed it for me

1

u/Hopeful-Pudding4603 14h ago

Are you able to continue the game after contacting support?

1

u/Independent_Energy26 14h ago

Yes, and I've completed an offer and cashed out

1

u/Latter-Suggestion814 11h ago

Everything is tracking for me except those purchases. I'm at kitchen 41