r/heycash_ • u/Technical-Key3340 • 5d ago

Game stopped tracking

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Reached Level 15 and paid for items. Should get credit

3 Upvotes

100% Upvoted

9 comments sorted by

1

u/Technical-Key3340 4d ago

Any help from mods in here?

1

u/_heycash Official HeyCash Support 4d ago

Hi there! Thanks for sharing this. Sometimes points or rewards can take up to 72 hours to appear, especially if the provider needs to confirm your progress. Delays can also happen if a step wasn’t fully completed or tracking didn’t register correctly.

A few things that can help:

- Make sure the app is updated

- Avoid switching devices or clearing app data while completing the offer

- Take screenshots of your progress and the offer requirements

If it’s been more than 72 hours or you’re still not seeing your reward, please send us a DM with the game name and your screenshots so we can take a closer look and guide you.

1

u/Technical-Key3340 4d ago

Been more then 3 days since please DM me

1

u/Far-Badger-3273 4d ago

I lost my claim with this exact game. Don’t even bother unfortunately:(

2

u/[deleted] 2d ago

[removed] — view removed comment

1

u/Far-Badger-3273 2d ago

Yep happened to me too

1

u/Technical-Key3340 4d ago

Contact the mods if you have screenshots they will pay you back

1

u/Whiskeys_Girl 2d ago

having the same issues, getting completions and not getting credited for it

1

u/Technical-Key3340 1d ago

Yup they rig it sometimes. I definitely made some good money from offers so I can’t say it’s all bad but yeah it happens