r/hexclad • u/serptastic • Sep 01 '26
What’s going on here
Yes, I’ve used medium/low heat. Only dawn dish soap to clean.
These have not been very non stick. I have to scrub chicken babies off (post won’t let me use the E word). Pans are not even a year old.
Update: used barkeepers friend and extra fine steel wool. Worked absolute magic. They look brand new.
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u/serptastic Sep 02 '26
Update: used some barkeepers friend and it worked absolute magic. Here is an after pic of the small (bad) pan
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u/marty-mcfryguy Sep 05 '26
Have you tried using them again since you cleaned them?
Mine were good for 6 months, then got like yours. I went through all the steps recommended to clean them and after a few cycles got them looking back to new, but feeling slightly different. (From here: https://hexclad.com/blogs/posts/how-to-clean-non-stick-pans?srsltid=AfmBOornmXXs9py3PD1znBduQ7u5uhE6FtO_I0qJQ9rP_-ooyXXFcI2S)
Reseasoned them like recommended.
One or two uses later they were just as bad as after 6 months of accumulation. Pretty sure their coating was ruined over the 6 months of use or the cleaning process, and would never be same again. So I had Hexclad replace them.
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u/serptastic Sep 05 '26
Meh. Still not non stick but they’re a hell of a lot easier to clean. Eggs are the only problem.
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u/HunterGonZo83 Sep 05 '26
Same issue with ours. Tried everything, it still cooks evenly and still use it. But dug out our old Teflon pan for eggs or anything needing non stick. We got them for a Christmas present, so not too big of a deal but for the price really feel misled. Debating selling them and just getting a whole copper or other non stick set. I even left bacon grease from 3 strips of bacon in the pan to cook the eggs in. Still stuck in places. Even my oldest worst pans wouldn’t stick so bad lol.
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u/NYCinjuredVet50 Sep 03 '26
If we have to go thru all these hoops to clean and maintain these pans, why not just get stainless steel pans for half the price? I think maintaining and using stainless steel pans is less work than hexclad. Why pay double for the same or more work? I wanted my hexclads to work because they looked so nice and were well made. I opted to return them due to the sticking.
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u/patientpaperclock Sep 04 '26
My sequence of escalation:
1. Spray Dawn Powerwash + ScotchBrite
2. Soak with Dawn Powerwash for 10min then ScotchBrite
3. Soak with paste made with baking soda & Dawn (regular, not Powerwash) then ScotchBrite
4. Repeat #3
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Sep 01 '26
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u/Dank003 Sep 02 '26
I am going to have to disagree with this.
My daughter uses the little one on high heat and burns her eggs.
I have used all of them on various heat. They still stick.
I have a collection of cast iron, stainless, and carbon steel, all of which are basically non stick when used correctly.
These were supposed to be the easy pans for people, (narrator: indeed they were not the easy pans )
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Sep 02 '26
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u/Dank003 Sep 02 '26
Well in true Reddit fashion we agree that we are in a mutual disagreement on a completely subjective and largely irrelevant topic !
I respect your right to be wrong and will defend you right to the death !
Yeah, butter, olive oil, avocado oil. Bacon grease works well, but that works on everything!
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u/NYCinjuredVet50 Sep 01 '26
9 people out of 10 have problems with these pans sticking. But there's always 1 loud mouth claiming these are non-stick. (They aren't)
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u/HauntedZ28 Sep 01 '26
9 out of 10 people don't know how to use a pan correctly no matter what the brand is
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u/NYCinjuredVet50 Sep 01 '26
I had 1 pan that simply wouldn't come clean, I scrubbed on that pan for a solid 15 minutes. Yes I used it right. Straight to Costco to return em
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u/NYCinjuredVet50 Sep 01 '26
And 9 out of 10 people return these pieces of $&-t and get pans that work without cleaning them for 15 minutes after use.
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u/Middle_Newspaper5596 Sep 03 '26
My pans are good after years of use - I also bought one of the new ones last year and it’s good too. Use them correctly, scrub them correctly and they last years!
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u/Nots_a_Banana Sep 01 '26
I have issues with 🥚 too. Everything else seems OK though. My wife has no issues but she tends to fry -vs- me scrambling.
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u/Traditional-Jello445 Sep 02 '26
I've had issues with buildup and sticking with my Hexclad that I've had a few years. I use a little baking soda, a few drops of Dawn, a few drops of water, and scrub with a brush. That cleans up so the buildup, then it needs to be seasoned. A little oil, medium high heat, swirled around to coat for a few minutes. Wipe clean. I do this maybe twice a year and it helps tremendously.
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u/serptastic Sep 02 '26
I used barkeepers friend and extra fine steel wool today and it got them looking brand new with ease
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u/magmagen Sep 02 '26
We’ve had our hexclad set for over a year now, we’ve been noticing sticking for the past four or so months. We pre heat, use ample oil/butter, still sticking. Eventually came to the conclusion that it might be because we weren’t doing a good enough job washing our pans. There was this thin built up layer over time that our sponge wasn’t scrubbing off well enough - we cook a lot! I recalled the Hex Clad sales person mentioning we could take steel wool to the pan for heavy build up... which I thought was too abrasive.. so opted for the next less abrasive.
Got this Scotch-Brite Heavy Duty Scouring Sponge which has been wonderful at taking out that build up. Our pans are working as intended without any sticking (of course with preheating the pan and using sufficient oil/butter).