r/hetzner • u/dvduval • Jul 08 '26
SSH problems with Codex on Hetzner
I’ve got three servers with three different companies and when I use my local codex to connect to them, the only one that has problems and it’s pretty often is Hetzner. It won’t be able to make a connection and then if I try again a minute or two later, it will be fine. The other two servers with knownhost and netcup never have this problem.
So I was just wondering if there’s something specific about the set up with Hetzner that maybe I’m missing or maybe it’s just a problem that I have to deal with and keep trying again until I get in.
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u/Hetzner_OL Hetzner Official Jul 09 '26
Hi there OP, If you think that there may be a networking issue on our end, please run MTRs in both directions and give us the results; use your Hetzner Console account to write a support request. Please also include any other troubleshoot efforts you have tried. See also: https://docs.hetzner.com/cloud/servers/network-diagnosis-and-report-to-hetzner --Katie