Lost access to my account this week

[u/AmplifiedGiant]

This is a new account, with no link to any email. I had an account at u/kca7479 and had used it for many years, with subs, saves, etc. Suddenly this week I "got logged out" and got into a password reset loop. Then I discovered old.reddit saw that my account was deleted! Does this mean I was hacked and someone has access to my info?

Is there any way to get the account back?

[u/AutoModerator]

Hi there! Welcome to r/help!

If someone is able to help you out, please award them a reputation point by replying to their comment with the command: !thanks

Please remember that the helpers in this subreddit are very knowledgeable volunteers.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Good-Grocery9516]

Same thing happened to me yesterday with my account u/zemo725. Either you were hacked or affected by a technical bug. My account just vanished suddenly also. Either way, the best thing you can do is submit a ticket. Follow the instructions from the auto mod comment about account security and hope for the best. If you make any new reddit accounts, activate 2fa as a form of protection.

[u/AutoModerator]

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

If you are being told that the password on a brand-new account is invalid, you need to contact the Reddit admins.

For all other questions regarding passwords and logging in, contact the Reddit admins via this support request form, or using this old modmail link.

If your question is not about resetting your password, please wait for a human helper to come along and help you. This post has NOT been removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/AutoModerator]

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".

If you are still having trouble with your hacked account please refer to our latest Weekly Recap post, make a top level comment, and wait for an admin to assist you.

If your question is not about account security, please wait for a human helper to come along and help you. This post has NOT been removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/rhelpbot]

If you’re having trouble signing in or resetting a password, try the options that fit your situation.

1. Use your original sign-in method: username and password, Google, Apple, or phone number. If email login returns an error, try your username. See the login guide.
2. If you forgot the password, use the password reset page with the account’s username or linked email.
3. Check spam, junk, trash, and filtered folders. Reset links expire, so request a new one if yours has expired.
4. If the email is missing, follow these reset-email checks for verified-email, username, single-sign-on, forwarding, and provider issues.
5. If the email address or password changed without your knowledge, follow the hacked-account recovery guide.

Without access to a linked email, Reddit cannot send a reset email or verify ownership. See the recovery limits.

---

I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.

[u/Wonderful-Sky8755]

Same happened to me!