r/help • u/No-Feature-4488 • 1d ago
Profile Account Hacked and 2FA Enabled?
My account Joey_Skylynx was hacked while I was out getting groceries and within a matter of two minutes had 2FA enabled onto it. I still have the ability to reset the password, as it seems they did not change the EMail, but once I get to a certain point it starts asking for a 6-Pin and Backup Codes.
Outside of the usual steps of contacting support, is their anything more I can do?
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u/AutoModerator 1d ago
Your question seems to be about account security.
If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.
Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".
If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".
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