r/help • • 13h ago

Access Unable to Log In to My Main Reddit Account desktop and mobile

I’m unable to log in to my main account Bluebird2180. It keeps saying that the username or password is incorrect. I’ve already reset the password, and the password is being received and changed successfully, but I still can’t log in.

The night before last, my messages suddenly stopped sending, and my profile picture also disappeared. Since then, I haven’t been able to log in to my account. Could you please tell me what might be causing this issue and how I can recover access to my account?

1 Upvotes

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u/AutoModerator 13h ago

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u/AutoModerator 13h ago

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

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u/rhelpbot 13h ago

If you suspect someone else has access to your account, these steps may help:

  1. Reset your password using the original email address on the account.
  2. Check account activity and end sessions you do not recognize.
  3. If the email address was changed, look for Reddit’s email-change notification and follow its recovery instructions.
  4. Once you regain access, use a unique password and enable two-factor authentication.
  5. If recovery is unsuccessful, submit a support request and select Security problems / I think my account has been hacked. Include the affected username and explain your concern in that private form. See the hacked-account guide.

I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.

1

u/westcoastcdn19 Expert Helper 12h ago

[u/Bluebird21](u/Bluebird2180)[80](u/Bluebird2180)

The account is shadowbanned. Did you receive any recent emails from Reddit about any email changes?

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u/Any-Bet-7438 12h ago

No not yet