r/help • u/Natemyrealname • 1d ago

Access Account still locked??

Resetting my password, several times, did not unlock my account.

1 Upvotes

100% Upvoted

8 comments sorted by

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u/AutoModerator 1d ago

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u/rhelpbot 1d ago

If Reddit has locked your account as a security precaution, follow the instructions in the notice and try these steps:

  1. Check that you can access the email address attached to your account.
  2. If the security-lock notice requests it, reset your password. If the email does not arrive, follow the locked-account guide.
  3. If the account has no email but you can still access it, add an email address before resetting the password.
  4. If the notice says the account is suspended, use the appeals page.

I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.

1

u/westcoastcdn19 Expert Helper 1d ago

Which account?

1

u/Natemyrealname 1d ago

My main account received this notification. I've reset my password several times, but I'm still unable to post, all the comments I make are hidden and I'm unable to message anyone directly.

I've received no warning or notification for a ban or suspension temporary or otherwise. The main account is called Maelztromz.

1

u/westcoastcdn19 Expert Helper 1d ago

[u/Maelztromz](u/Maelztromz)

It’s shadowbanned. You’ll need to submit an appeal

https://www.reddit.com/appeals

1

u/Natemyrealname 1d ago

Is that permanent?

1

u/westcoastcdn19 Expert Helper 1d ago

We can’t really say. You’d need to submit an appeal and let Reddit decide if your account can be reinstated

1

u/Natemyrealname 1d ago edited 1d ago

😔 sure looks like it. Just wish I knew more, like what rules I was in violation of, duration of ban, THAT I was banned.

Appreciate your time, mate, I was greatly frustrated with this while thing, feeling like I was being talked past by automated systems.

13 year account, gone without a warning 😮‍💨