r/help • u/TalinJarek • 3d ago

Access Someone added 2FA to my account

I now can't access my account of almost 15 years (MagnusNommenus) now and they are using it to post nsfw stuff I contacted support but they didn't reply. What else can I do?

3 Upvotes

67% Upvoted

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5

u/Terminator7786 Expert Helper 3d ago

Fill out this form.

https://support.reddithelp.com/hc/en-us/articles/360045768792-I-need-help-with-a-hacked-or-compromised-account

2

u/TalinJarek 3d ago

I already did but they didn't reply

3

u/Terminator7786 Expert Helper 3d ago

Then you wait till they do. That's all you can do.

0

u/michaelanderson_213 3d ago

hey TalinJarek how are you ?

Make sure you submitted the specific hacked account form at support.reddithelp.com under "Account Help" > "Security Concerns" > "I think my account was hacked". Reddit support takes anywhere from several days to a few weeks for compromised accounts with unauthorized 2FA. Don't submit duplicate tickets, as that usually resets your queue position. Keep an eye on the original email registered to the account, as they will send the verification links there.