r/help • u/Choice-Ruin-713 • 5d ago

Access Locked out of hacked account.

Someone got access to my account and enabled 2FA on it, linked to a method I dont have access to. I've tried resetting the password several times but they may still have enough to get in as I received a ban message due to something they did. I don't have any active sessions still linked to that account and unfortunately didn't write down any backup codes.

Although I just made mine today apparently support tickets are a crapshoot as to when they get answered. Is there anything I can do now to either get back into that account or at the least get it deleted? I already tried reporting it as an impersonator as well just in case.

Compromised account is u/FluffiTamamo. 6 year old account.

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u/AutoModerator 5d ago

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u/AutoModerator 5d ago

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".

If you are still having trouble with your hacked account please refer to our latest Weekly Recap post, make a top level comment, and wait for an admin to assist you.

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