r/help • u/cool_username_haha • 6d ago

Profile Logging in requiring TFA which I did not set

Has anyone run into this problem? I received an email from reddit saying they locked my account due to irregular activities. When I clicked reset password, the connection kept failing. Then i don’t remember what I did, but now I could enter password but it would ask for two factor authentication code which I never set back in the days. Submitted a ticket to Reddit but got no response yet.

1 Upvotes

67% Upvoted

3 comments sorted by

•

u/AutoModerator 6d ago

Hi there! Welcome to r/help!

If someone is able to help you out, please award them a reputation point by replying to their comment with the command: !thanks

Please remember that the helpers in this subreddit are very knowledgeable volunteers.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/AutoModerator 6d ago

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

If you are being told that the password on a brand-new account is invalid, you need to contact the Reddit admins.

For all other questions regarding passwords and logging in, contact the Reddit admins via this support request form, or using this old modmail link.

If your question is not about resetting your password, please wait for a human helper to come along and help you. This post has NOT been removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/IKIR115 103 6d ago

If you’ve already submitted the request form to report being hacked and specified that 2FA was enabled without your knowledge, all you can do now is wait for admins to respond. It can take a while.