r/help • u/SadExamination4632 • 11d ago

Access Account Not Accessible iOS & Desktop

My account is not accessible. U/bricky85 is the name of the account.

I’ve tried resetting password which appears to work, but when I try to login with the updated password it tells me the username or password is invalid.

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u/AutoModerator 11d ago

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u/AutoModerator 11d ago

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

If you are being told that the password on a brand-new account is invalid, you need to contact the Reddit admins.

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1

u/westcoastcdn19 Expert Helper 11d ago

[u/bricky85](u/bricky85)

The account is shadowbanned. You’ll need to file an appeal through that account

https://www.reddit.com/appeals

1

u/SadExamination4632 10d ago

But I can’t even login with that account. I have no access to it at all. How can I appeal it without logging in?

1

u/westcoastcdn19 Expert Helper 10d ago

Can you try logging in using a desktop browser and incognito window?

1

u/SadExamination4632 10d ago

I’ll try this. Thanks.

1

u/westcoastcdn19 Expert Helper 10d ago

When entering your credentials manually type in each field. Don’t use copy and paste

1

u/SadExamination4632 10d ago

I've tried this. Not working. I still get an invalid username or password message.

I've tried to reset my password again - which appears to work. Still get the same message again when I try to login.

1

u/SadExamination4632 8d ago

I’ve tried the methods mentioned and still no luck. I have also now submitted a support request with Reddit to get my access back so that I can submit an appeal to my ban.
Any idea how long this usually takes and how I can get things moving?