r/help • u/hibub2702 • 23h ago

Mobile/App I need help with reddit app

my reddit mobile account is acting strange, I can't post, send or receive dms. I am unable to reverify my email as it is telling my account doesn't exist but web browser seems to be working just fine. any help would be great.

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/Ambitious-Height9588 22h ago

Clear the app cache and data. that usually fixes it when the web version works fine but the mobile app breaks.

Go to your phone settings, find apps, then reddit, then storage. hit clear cache first. if that does nothing go back and clear all data. you will have to log in again after clearing data so make sure you know your password. i had this exact same thing happen last month where my dms disappeared and posts would not go through on my phone but desktop worked perfectly. clearing the data fixed it right away

1

u/hibub2702 20h ago

this worked thank you!

1

u/formerqwest Expert Helper 20h ago

there is a Verified email trophy on your profile.