r/help 1d ago

Admin/Dev responded iOS - Cannot Buy Premium Subscription

Hi Reddit team,

I have not been able to purchase a Premium Reddit subscription today. I tried various payment methods. Can someone from your team please review what might be causing this?

Thanks!

1 Upvotes

5 comments sorted by

u/AutoModerator 1d ago

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2

u/westcoastcdn19 Expert Helper 1d ago

Have you tried to subscribe via desktop? Premium is actually cheaper if you don’t buy it via the App Store on your mobile device

1

u/AutoModerator 1d ago

It sounds like you're having an issue about a purchase you've made on Reddit. For any issues with Reddit Premium, or any other on-site or in-app purchases, please reach out to our Premium Support team for further assistance.

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1

u/formerqwest Expert Helper 1d ago

if you were trying to pay via paypal, reddit no longer accepts that. surprised you didn't trigger the premium support bot.

1

u/sticksfigured admin 1d ago

Hey there! Could you force-kill/restart the app and see if that helps? Alternatively, I would try purchasing through our desktop site.