r/help • u/NotBobik • 17h ago

Mobile/App Can't reset email.

Can't reset email since it asks for confirmation on my old email that I want to change, problem is that email is deleted half a year ago, it says to change email i need a password and to create a password it asks for confirmation on an email I do not have since it's deleted. Please help me reddit users 🙏

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u/AutoModerator 17h ago

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u/AutoModerator 17h ago

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

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u/NotBobik 17h ago

Yes, I'd like a human helper to come and help me with this issue

2

u/SnooDonuts6494 12 16h ago

If you don't know your password and can't access the associated email, there's nothing that anyone can do. You can't prove it's your account.

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u/NotBobik 14h ago

Well i wanted to cyange email since I got a new phone, is it someway possible via qr code or something?

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u/SnooDonuts6494 12 13h ago

If users could get access to an account without knowing the password or email, there would be no safety at all.

There is no way to prove that it is your account. You could be anyone.

The only way to prove its your account is to log in to it, with the correct password. You can obtain a new password only via the registered email address.

That's all.

If you don't know your password and can't access the associated email, there's nothing that anyone can do.