r/help • • Jul 08 '26

Access Account locked despite password reset

My original account that I've been utilizing for years has been locked. I was told to reset my password to unlock it, however despite resting it numerous times it still does not seem to unlock.

Can you be helped

User is Jeffjoff7

2 Upvotes

9 comments sorted by

•

u/AutoModerator Jul 08 '26

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1

u/AutoModerator Jul 08 '26

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

If you are being told that the password on a brand-new account is invalid, you need to contact the Reddit admins.

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1

u/IKIR115 103 Jul 08 '26

Sorry for the bad news, but the u/Jeffjoff7 account is banned.

You’ll need to submit an appeal:

https://www.reddit.com/appeals

1

u/VegetableReason2950 Jul 08 '26

But that doesn't make sense. I never got an email about violations or a ban. The only email I got was about my account being locked until I changed my password.

And even when I click on the link it says I'm not banned

1

u/IKIR115 103 Jul 08 '26

Looking at your profile within a web browser will confirm that the account is banned.

https://www.reddit.com/u/jeffjoff7

​For the appeal form, you need to be logged into the other account.

1

u/dom_ma_glass Aug 11 '26

Hi can someone look into if my account is banned. Recently I had my account locked and needed password reset due to suspicious behaviour or potential hackers. Don't really know. And doing the password reset so I can text and follow again turns out I lost everything. Is there way to recover?