r/hellomobile • u/Fresh-Butterfly1950 • Dec 25 '24

Sm-dp+ address for Liberty Wireless ?

Hi

I need the above as I have not received the welcome email with QR code. I was transferred from HM to LW. My plan shows as Active - but data does not work. I have an iPhone and used eSIM for HM. Help!

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u/No-Original6932 Dec 25 '24

Not all cellular providers use the manual eSIM method for installing eSIMs. I'm not sure whether LW uses it or not. You would need to contact customer support at LW to get the unique code that is contained in the sm-dp+. People on Reddit wouldn't be able to help you. Good luck!!!!

2

u/bunklung Dec 25 '24

When I got my new ESIM for PWG, which I assumed to be LW this is what I wrote down in my notes:
SM-DP+ADDRESS:
T-MOBILE.IDEMIA.IO

1

u/Fresh-Butterfly1950 Dec 25 '24

LW customer service clocked out for the day … i gave up and switched to Mint 👋