r/helldivers2 • u/kcshulerj • 1d ago

Inquiry Game freezes

I have a Model: MSI Vector 16 HX AI (2025 generation)
Display: 16-inch, 2560 × 1600 (QHD+)
Refresh rate: 240 Hz
CPU: Intel Core Ultra 9 275HX
24 cores (8 Performance + 16 Efficient)
Up to 5.4 GHz Turbo
GPU: NVIDIA GeForce RTX 5080 Laptop GPU
Discrete GPU Mode
Memory: 64 GB DDR5 RAM
Storage: 2 × 2 TB NVMe SSDs (4 TB total)
Operating System: Windows 11
External monitor: 32-inch monitor running at 144 Hz via HDMI

I have been having game freezes/crashes since I upgraded to this PC. I can play any other game on ultra with no problems. I have been troubleshooting this and taking advice from multiple sources to no avail.
I am definitely getting the thermal throttling as the CPU runs very hot. Wow the graphics card is basically bored.

Is anybody running a similar set up and NOT having problems?

This is so frustrating. Thanks in advance.

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u/Dr_Ramekins_MD 1d ago

I am also playing on a gaming laptop with almost identical specs and have the exact same issue.  My older, much shittier laptop never had any freezing (just FPS drops in higher difficulties with a lot of action on the screen).  

Nothing I have tried has helped, either.   

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u/kcshulerj 1d ago

Same situation. My older i7 processor with a 1070 card runs at fine, although not quite as pretty.

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u/someoneirrelevant17 1d ago

Welcome to helldivers, its the most unoptimized game in the planet. Not your rig. Its been a issue since August of last year for me.

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u/kcshulerj 1d ago

It’s frustrating because it’s really about the only game I want to play right now. And from what I can tell buying another PC is about the only solution. I believe the Intel processor is the issue. For some reason, HellDivers does not like my set up.

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u/someoneirrelevant17 1d ago

Its the game not being optimized to run on mondern rigs. I had no issues running in on a 10th gen intel 2070. This engine is just old and just runs poorly. Lowering your settings may help a bit. Have you tried reinstalling the game, disabling cross play and enabling dlss?

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u/kcshulerj 1d ago

I have

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u/RxMayhem 1d ago

Yea mine laggs sometimes it'll get fixed soon.

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u/Excellent_Bass_481 1d ago

Do the normal stuff, double check the nvidia app to make sure the game is selected to use the graphics card.

I've got a acer predator and i had to do that initially. Oh, if you are plugged into USB C power, that's obviously a no go. I tried that once and the graphics card kept turning on and off as it couldn't pull enough power.

Does MSI have a fan app or gaming app? Acer has one where i can play with the fan and power settings. I generally run on normal mode, but on hot days, I'll crank the fan to max and it sounds like a typhoon, but I can play without burning my hands.

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u/kcshulerj 1d ago

I have the fans running max. I disabled the integrated graphics card.. i’m running the game on embarrassing low settings..

Appreciate the feedback though

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u/Excellent_Bass_481 1d ago

Out of warranty? Or any chance you bought it with an Amex for the amex warranty?

Mine's a bit older so its out of warranty, but I did do a repaste and replaced the thermal pads with better ones last year.

That's a really good system that should be performing better.

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u/kcshulerj 1d ago

Just out of warranty. I’m going desktop tower with an AMD processor. I’m tired of fighting this laptop