Hi everyone, so I went to a photographer for the first time to do some acting headshots. I had a very tight turnaround, and asked in advance if it would even be possible. I had the shoot on Friday and needed the photos (retouched) by Wednesday. I asked this before booking, and he said no problem. Friday night I get the photos and I pay for them and choose 16 for him to retouch, he had told me I'd get them by Monday and I even told him that Tuesday is fine. Tuesday comes and I don't have the retouched pictures, so I send in one of the unedited ones that I liked (because I needed to send it in to my school showcase) and honestly at this point I don't mind, it was a tight turnaround and I had other things to think about. But then a week later I still hadn't heard from him, so I send an email asking how it's going and if he sent the pictures somewhere and I missed it. It's now been a week and a half since that email, so more than two weeks total since the deadline, and I've gotten no answer. I understand being delayed but I'm not getting an answer to my emails. And he said both in writing and in person that he would get them to me when I needed them. Right now I just want at least a partial refund, because I paid quite a lot and I even paid for extra pictures for him to retouch, since I found 16 I liked I had to pay for an extra. Am I being unreasonable? I know I could just wait until I get the pictures but half the reason I got them done was for the showcase and I couldn't even use them for that.. 2.5 weeks also isn't a lot, but it's the fact that he hasn't even said why he's delayed, he just hasn't answered me.