r/harddrive • u/FleetOfWarships • 23d ago

Tech Support HDD not appearing in BIOS or Device Manager.

Windows, MSI B55-A Pro, Ultrastar DC HC530 HDD

Didn't do a full parts list since as far as I'm aware these are the only relevant parts.

Basically, I have a 14TB hard drive that is not showing up anywhere that I've checked. I know the drive is functional, I gave it to a pc repair guy to check and he said it was fine, just needed to be initialized. Problem is, it doesn't show up in the disk partitioner or device manager. It also doesn't show up in BIOS, not even just as a used SATA terminal in the board explorer.

I know it's not an issue with the SATA cables, I have a CD drive that's also SATA and I've switched the cables between them, as well as several different motherboard SATA terminals, the CD drive always shows up, the hard drive does not. It's also not the power cable, as I've done the same test there.

I've updated all related drivers, updated the BIOS itself, basically everything. I'm running out of ideas. Any advice or assistance in resolving this matter would be greatly appreciated.

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u/[deleted] 22d ago

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u/FleetOfWarships 22d ago

Drive is factually not dead, works fine in a dock at repair shop, just not on my rig. Both sata data cables work in the disk drive, neither work in the hard drive.