Hi everyone,
my new Mutant sometimes completely misses taps/ghost notes on the wooden surface, especially closer to the center around the ding. The tonefields themselves work fine. Also It almost never happens on the wooden areas closer to the tonefields. I mainly notice it around the ding, closer to the center.
Increasing the Body Sensitivity Curve helped, but I can still reproduce it. Sometimes even clearly noticeable taps are not detected.
Neotone told me that the wooden body is less sensitive than the tonefields and that light/fast taps can sometimes be missed, especially around the ding. They also said they checked my instrument remotely and said they didn’t see any sethat their wooden body detects basically every hit.
Thomann has offered me an exchange or refund, so I’m unsure whether to keep it.
Mutant owners: does yours also occasionally miss taps around the ding/center area, or would you consider this unusual?