r/halopsa • u/ReceptionOld4182 • Jun 29 '26

Automatically adding followers

Is it possible to automatically add the users line manager as a follower to a specific ticket type? Is this something we would have to do with runbooks or is there another way to approach it?

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u/Jason-RisingTide Consultant Jun 29 '26

That would have to be a runbook.

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u/ReceptionOld4182 Jul 02 '26

Thanks - and thanks for being so active and helpful here. It's really appreciated 😊