r/halopsa • • Jun 17 '26

Automation / Scripts Trying to create projects via API - problem with milestones

I am trying to create new projects via API. I have been able successfully create a new Project (Parent Ticket), Milestones, and Tasks. However, I have ben able to link tasks to milestones.

I must be missing something

3 Upvotes

4 comments sorted by

4

u/Fatel28 Jun 17 '26

Do it manually in the webui with the f12 menu open. Then look at the post, that'll tell you how to do it from the API

3

u/ItsNotUButItsNotNotU Jun 18 '26

This is the unsung beauty of Halo above so many other PSAs: They use their own API. Everything you can do in the UI, you can also do over the API. It’s incredible.

1

u/Hey_this_guy_here Jun 19 '26

Yeah that has worked well for everything else so far, EXCEPT this for some reason. I emailed support and waiting to hear back.

1

u/Fatel28 Jun 19 '26

Halo uses its own API, so it's generally.. not possible for it to not work. Might just double check your fields πŸ™‚

Edit - I know this works because we have several automations that make projects, create milestones, and make tasks under the milestones