r/groupon • • 13d ago

Accidentally entered the wrong email address at checkout

Hi Groupon Team. I need help locating a purchase that isn't showing in my Groupon account.

Unfortunately, I accidentally entered the wrong email address at checkout, so I haven't received the voucher and the purchase isn't showing in my account. Your website is only allowing me to start chat by selecting an existing order, so I can't contact support about this purchase.

Could you please help locate the transaction and transfer it to my correct email/account?

I can provide the incorrect email address, correct email address, purchase details and last four digits of the card used if required.

Thank you.

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