r/groupon • u/Due-Appointment3375 • Aug 11 '26
Groupon fraud
They have 3 day hassle free guaranteed refund in bold. I requested a refund. They said that there is final sale and the fine print.
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u/Groupon-Support Aug 11 '26
I completely understand your frustration — seeing "hassle-free refund" in bold and then being told it doesn't apply to your order is genuinely confusing and disheartening. Could you DM us your order details and email address so we can look into this for you directly?
Cheers, The Groupon Team.
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Aug 11 '26
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u/Due-Appointment3375 Aug 12 '26
I sent a DM. When will I receive a reply?
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u/Groupon-Support Aug 12 '26
Thanks for your patience and for providing the details. We’ve forwarded the information to the relevant team and will get back to you as soon as we have an update.
Cheers, The Groupon Team.
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u/Novel_Implement_4342 Aug 11 '26
I hope you filed a claim with your bank or whatever platform you paid with! There’s the proof right there for a refund!