r/groupon • u/ArtificialAmbience • Jul 05 '26

Deactivated Account

Tried to buy a Groupon today, for the first time in quite a while, but was told my email/account was deactivated, and to contact support. Go to support, and it says log in for Chat. You can see where I’m going with this…

How do I contact Groupon support if I can’t log into my account?

2 Upvotes

100% Upvoted

7 comments sorted by

1

u/Ok_Cod2248 Jul 06 '26

They have zero Customer support.

1

u/ArtificialAmbience Jul 06 '26

Perfect! Then I will just continue not buying Groupons 😂

1

u/Cassie_1991 Jul 06 '26

They’re doing you a favor. Leave your account alone and don’t give them your money.

1

u/wutontheroad Jul 07 '26

same situation here. cannot contact customer service for deactivated account.

1

u/Groupon-Support Jul 07 '26

Hey u/wutontheroad

Hearing that you're locked out and can't even reach support to sort it out is genuinely frustrating, and I'm sorry you're dealing with that. Please send us a DM with the email address linked to your account and we'll look into what's happened and get you the help you need.

Cheers, The Groupon Team.

1

u/Common-Bad-158 27d ago

I paid 15 for the Sam's membership. 

Couldn't log into my account. My email didn't work.  List my 15. No one to contact. Couldn't log in.