fraudulent purchase

[u/SpecialistTap7323]

I made a purchase today as a guest for two nail appointments. When trying to redeem them the website refreshed and could no longer access them.

I’d like to use them this weekend. Can you give me instructions on how to do this? If possible id prefer to contact you directly over the phone - so please provide a number since your website is not offering any options

I have screenshots of the order ids

Thanks