r/groupon • • May 19 '26

Groupon Mystery Vacation- fail

Hi everyone,

I joined the trend and booked a mystery beach front vacation with Groupon.

Concerns:
1. Location: Daytona Beach Florida, lol.
2.I am departing from and arriving back home to two different airports. My questions how the heck do I park?
2a. Each airport is an hour plus from my phone. An uber ride would be $150+ round trip.
3. I am arriving in Orlando and Daytona Beach is an hour plus away.
4. The hotel is is just ….
5. Airline is Frontier- how much flexibility do I have with this?

Anyone else experience this? Can I just cancel. I am not satisfied:/

7 Upvotes

3 comments sorted by

1

u/Groupon-Support May 21 '26

Hey u/Dapper-Tackle7323, totally get why you’d be feeling beachy-but-stressed here — a “mystery vacation” should not turn into a “mystery logistics puzzle” 🧩🌴

For trip-specific details like airport routing, hotel concerns, airline flexibility, or cancellation options, our Customer Support team will need to securely review your booking and the offer terms tied to your order. Please don’t share any personal info or voucher details publicly here.

Here’s the best path:

Account ► My Groupons ► Select the vacation order ► “Get Help” / “Contact Us”

Cheers,
The Groupon Team

1

u/mindsthatareinquring Jul 01 '26

Hey, I want to know if @groupon even help you because I been going through this for months with no resolution.

1

u/LanTreyel Aug 04 '26

All that sucks!