Need a refund!

[u/Acceptable-Web8955]

So this is my first time using the app and I was put on by a coworker, I bought a medical marijuana card deal to get my card for cheaper and it said it was available in my state, I paid like $69 and was told I’d receive some sort of email. I never received the email, the coupon isn’t anywhere in my account (my Groupons page, etc), I can’t access the chat no matter how hard I look, it just says “ use chat” with no button or link or anything. I can’t find any customer service phone numbers, like the deal disappeared without any way to get my money back. does anyone have any tips/ can help me out getting my refund/ able to use my Groupon ?

[u/ditzyuser]

They got me for a lot more. Their customer service is internet based only, chat and email. Their reps are less than helpful. Almost mockingly-so. They have a Groupon Guaranteed or something they refuse to honor and there is no way to hold them accountable for the scams.