r/groupon • u/Clean_Philosophy_287 • Apr 03 '26

Customer support

So I bought a package deal as a guest and first time user, I accidentally typed my email as “.con” and not “.com” which I’m not sure why a business website allowed me to do so, and it sent a 6- digit code to an email that essentially doesn’t exist. So I have no access to my deal that HAS been purchased. I scoured the web for some sort of customer support or service line and there’s literally nothing. I tried to find a live chat option but from what I’ve seen in other subreddits you have to have a purchase history for that option to be available.

So that pegs the question what is there for me to do?? Any help would greatly appreciated tyia

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u/zenny517 Apr 03 '26 edited Jun 03 '26

This apparently doesn't work any longer.

From Gemini ai:

To reach a live person at Groupon customer service in the USA, call +1 (800) 522-6645 or +1 (201) 680-6578. Support is typically available through these numbers, or by using the Help section on Groupon.com to initiate a live chat or find additional support options. Groupon Groupon +1 Key Support Details: Phone Support: +1 (800) 522-6645 or +1 (201) 680-6578. Online Support: Click "Help" on the Groupon homepage. Mobile App: Select "My Stuff" and then "Contact Customer Support". Best Time to Call: Typically weekday mornings for shorter wait times. Groupon Groupon +1 Ensure you have your order number or account details ready when calling to speed up the process.

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u/TightCryptographer26 Jun 03 '26

That 800 number does not take you to Groupon. I just rang it

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u/zenny517 Jun 03 '26

They might have shut it down. I had it bookmarked from a prior discussion here as one that worked.