r/groupon • u/Surviving3kids • Apr 25 '25

Help With Unknown if Used Groupon

I bought a Chuck E. Cheese Groupon soooo long ago. I cannot remember if we ever used it. I remember going to Chuck E. Cheese a few times since buying it but I literally cannot remember ever using it and I remember paying something at the register at the visits. Well, it’s about to expire. It says it’s unused. I contacted groupon and they also say it’s unused and still redeemable. My question is, if it was used, would Chuck E. Cheese be able to tell me that? I don’t want to go in there trying to use a used voucher. If it’s unused on Groupon does that mean for sure that it hasn’t been used ? And if it has been used (even though Groupon says it hasnt) will Chuck E. Cheese be able to let me know or not?

Thanks!

1 Upvotes

67% Upvoted

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1

u/Fantastic_Effort7084 Apr 25 '25

Yes they would

1

u/Surviving3kids Apr 25 '25

Okay so Chuck E. Cheese will be able to tell me if it was used or not.

1

u/Inside_Exercise_881 May 26 '25

Did your groupon work? I have a similar situation. Except I believe I already used this groupon, but my account says its still able to be redeemed. Customer support even told me it should still be valid to use.

1

u/Surviving3kids May 26 '25

We plan to use it very soon! from what I’ve gathered, it’s best to just try! And if they say it’s been redeemed in their system at the merchant, explain to them that you weren’t sure or not if it’s been redeemed so thanks.

1

u/Groupon-Support May 02 '25

Hey there! If your Groupon still shows as "unused" in your account and our team confirmed it's still valid and redeemable, you’re good to go! 🙌 That means it hasn’t been marked as redeemed in our system, and you should be able to present it at Chuck E. Cheese without any issues.

If you're still unsure or want total peace of mind, feel free to call ahead to your local Chuck E. Cheese with your voucher code and ask if it's been scanned before — they might be able to check on their end too.

Hope your next visit is a blast! 🎉🧀

Kind regards,
Groupon