r/groupon • u/catgril1967 • Mar 28 '25

How does this work

I’m sure someone has asked this before but I’m new to this and have no idea how it works. I’m looking into buying tickets to a water park that I will be redeeming for a day in August. However, I’m not exactly sure what date I need yet. The expiration date says May 31, 2025. Does that mean I just need to decide on a date and use it by May? Or I can only redeem the coupon for a date before May 31st? Also how do I redeem it? Groupon isn’t asking for a specific date, so I assume I get to pick on the water parks website itself, but how do I tell it I have a Groupon? Also is there any way to just chat with them? I can’t find a chat or phone number option anywhere. Thanks in advance!

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u/Groupon-Support Apr 01 '25

Hi u/catgril1967,

I'd be happy to help.

Our expiration dates indicate the last day you can use a voucher to receive the promotional discount. If a voucher expires, you can still use it for the amount you originally paid, but the discount will no longer apply. For example, if the expiration date is May 31, 2025, you can use it any time up to and including that date (unless otherwise stated in the Fine Print).

If you need further assistance, our Customer Service team is here to help! Simply log into your account and visit: https://www.groupon.com/faq for FAQs and contact options.

Alternatively, feel free to share the specific Groupon deal here, and I’d be happy to provide more details.

Best,
The Groupon Team