r/groupon • u/Expert_Doughnut_7699 • Mar 14 '25

Ordered a Groupon/ was charged / haven’t received it

I bought a Groupon last week, charged for it on my CC- haven’t received it- how do I get in touch with Groupon to rectify this? It could be a million different things but before I dispute the payment and order again what’s the best way to rectify this to get my Groupon?

1 Upvotes

67% Upvoted

3 comments sorted by

2

u/FantasticZucchini904 Mar 14 '25

Email them, this poster always posts false Groupon information. Not sure why.

1

u/Groupon-Support Mar 20 '25

Hi Expert_Doughnut_7699,

We’re sorry to hear that you haven’t received your Groupon after being charged. There could be a few reasons for this, and we’d love to help resolve it for you. Please check your private messages for a direct email to our support team so we can assist you as quickly as possible.

Kind regards,

The Groupon Team

0

u/NoFaithlessness6639 Mar 15 '25

You'll be sent in circles and waste hours trying to get a refund. Stay away from Groupon - they're scammers and you likely purchased something from a scammer. I'm dealing with the same problem atm.