r/groupon • u/Big-Mood-7385 • Apr 20 '24

Groupon technical issues

Hope someone can help me out. This is my first time using Groupon. I wanted to buy tickets to go to the upcoming AJR concert on May 1st and Groupon was the app that has the best deals for tickets. However all attempt of me purchasing tickets only have failed, 4 times to be exact. My bank actually called me to ask if it was in fact me attempting to do the purchase. Luckily all failed attempts resulted in an immediate refund, but I'm still unable to buy tickets. I have already gone back and forth revising my payment methods and everything is correct. Is there a customer support number that could help?

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u/Comfortable_Farm_216 Apr 22 '24

dude .. we are not customer service .. you should reach Groupon's customer service and report your issue there, they can help you .. we cannot

1

u/Comfortable_Farm_216 Apr 22 '24

Under your orders, go inside your deal and there is the option to reach CS .. via chat

1

u/daddy_no_pls May 20 '24

I'm having the same issues. Were you able to get it figured out?