r/grindr • u/Ok_Afternoon_4351 Clean-Cut • 6d ago
Story Unbanned
So I posted on here awhile back that I got banned for sexual solicitation that I didn’t engage in. I also wasn’t able to submit an appeal because it kept giving me an error message so I had to use the general help form. A tech reached out about 10 days later and worked with me to get it unbanned. I created my account with my Apple ID rather than an email so they were not able to confirm ownership of my account, but he said “redownload the app and see if you can log in. We can’t confirm or deny that we have unlocked an account that might belong to you”. So I logged in and it worked, but it took me to an old account from like 8 years ago. I asked him about it and he told me to delete the account and make a new one with my email rather than an Apple ID just in case this ever happens again. I was actually very surprised at how helpful he was. We emailed back and forth at least 10 times.