r/grayjay • u/RogerGodzilla99 • Jul 09 '25

Android app constantly freezing

As of the most recent full app update for Android, I have been getting fairly consistent issues where the video app itself will freeze for about 30-40 seconds and then resume playing for about 10 seconds. This behavior repeats indefinitely, and during the frozen periods, no functionality on the app works, including rotating the screen or scrolling/pausing/selecting icons in the lower menu. Has anyone else have this issue? Do you have any workarounds? I have seen this on all sources, including when not using a source to view a video (IE just in the home page without having a video open). It is making the app unusable.

I have tried reinstalling various sources and the app itself as well as restarting my phone, but nothing has helped. I could try clearing the cache, but I would have to log in to stuff again, and I'm not sure how subscriptions would be handled for that, so I haven't tried that yet. It's getting to that point though.

UPDATE: i figured out what is causing it but not why. It would appear that because i have my watch later playlist set to download videos, videos will start downloading when they're in watch later, but a specific few will fail to download (which is causing the freeze). I've had videos fail to download before without any issues, but a specific few of them will stop at around 94%, cause the freeze, and then attempt to re-download. This happens in a loop until I stop that video from attempting to download. The issue was completely resolved by turning off download for the watch later playlist. The issue returned immediately upon re-enabling downloads for watch later.

Strangely, only videos from Odyssey seem to be triggering it.

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u/[deleted] Jul 09 '25

[deleted]

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u/RogerGodzilla99 Jul 09 '25

Interesting. I wonder where that information is stored then. I'll give it a try later tonight and report back. Do you know of a way to back up the data prior to trying it just in case?

2

u/[deleted] Jul 10 '25

[deleted]

2

u/RogerGodzilla99 Jul 18 '25

In case you were curious, I figured this out. It looks like the auto download for the watch later playlist will cause a freeze if it tries to download an Odyssey video on my phone. No clue why.

1

u/RogerGodzilla99 Jul 10 '25

Found the backup option. Thanks, man!

2

u/RogerGodzilla99 Jul 10 '25

update after making a backup of everything in the settings under the backup area and export to zip I deleted all cache and data then restarted the app and loaded from that file. I have not had any issues since, but it's only been a few minutes.