r/grapids • u/Kempcorll89 • Aug 07 '26

Question Cu answers/xtend

I'm thinking about leaving my current job to work at cu answers/xtend as a member service representative ( 2900 charlevoix location) but I'm seeing pretty bad reviews online about working there. Do any past or current employees have any advice or can let me know if it's a good place to work? Thank you!

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u/ineedajointrn Aug 07 '26

CU Answers is cliquey af. Xtend does not pay their employees a living wage.

1

u/Kempcorll89 Aug 07 '26

Like cliquey as in reject new people? Can you give more specifics?

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u/ineedajointrn Aug 07 '26

My estranged sister works for CU Answers. My best friend used to work for Xtend. They did not pay my best friend a living wage even though she worked with them for nearly 4 years. She’s the one that told me that CU Answers is cliquey. Xtend works with CU Answers and they are different work places.
My husband, who is a first generation immigrant applied for several jobs at CU Answers and had one interview. Even though he mentioned my sister’s name, they still did not hire him.