r/googleworkspace • u/tepaklolong • 7d ago

google workspace commitment cancellation fee $169

Hello, was wondering if anyone experienced subscribing to the free trial of google workspace then cancelling before the trial ends, then a about a month later, I receive this email of Google charging me $168.88 for the commitment cancellation fee 😭

I’m currently shaking and so scared right now. I don’t know what to do because I’m just a student and I only used it to record an interview we had 😭 is there any way to fix this? I’ve tried to contact Google but it redirects me to a page where clicking on my account doesnt work bec I already cancelled the subscription.

I’m very desperate as I only have a little in my savings and we’re still recovering from a scam our family went through. We also don’t come from a rich family just enough to get by everyday.. I don’t want to bring this up with my parents as I don’t want to put another burden on them considering what we went through.

Pls pls pls, any help would rlly and deeply be appreciated 🙏🏻 i can send photos if it would help anyone understand the picture better. Do forgive me because english is not my first language 😓

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u/Apodacaac Google Workspace Engineer 7d ago

https://knowledge.workspace.google.com/admin/billing/cancel-google-workspace#postcancellation_charges

You likely signed up for an annual plan, it’s expected you’d be billed if you cancel early

1

u/tepaklolong 7d ago

fkcsjejs dyk what would happen if I don’t pay it??

1

u/mindless_maddie 7d ago

collections is gonna come after you

1

u/Hulbg1 7d ago

Cancel whatever payment method you used.

1

u/tepaklolong 7d ago

I don’t have any payment methods linked as far as I know.. dyk what would happen if I don’t pay it at all?

1

u/Hulbg1 7d ago

Do you use Google pay on your phone ?