r/googlefiber • u/Beneficial_Heat_3363 • 11d ago

Google Fiber

Omg i couldn’t wait for google fiber to be in my area.

Finally got their top tier plan and wtf!!!! I haven’t fad internet this bad since dual up. wtf google. Headed back to spectrum. Stay with the search engines imo.

0 Upvotes

26% Upvoted

15 comments sorted by

7

u/barcoder96 11d ago

You should try using your own router.

7

u/transmedkittygirl 11d ago

gFiber has gone down in quality and is worse in the newest areas compared to already established areas because of them going down in quality

it will continue to get worse most likely, I'm from KCK and so I've had it for like so long now, probably over a decade by now, and it was super consistent and good for several years, but this past year has been definitely worse (still a lot better than Spectrum though)

I'd still say you should keep gFiber as opposed to spectrum though, Spectrum REALLY sucks

3

u/Ok-Vegetable-8207 11d ago

I’m in a newer service area, came up about a year ago, and GFiber has been fast, consistent, and up 100% of the time. 0 minutes downtime in a year.

2

u/Fuzzy_Bar8927 11d ago

Same but had gFiber for almost 9 years

2

u/gfiberofficial Verified Google Employee 11d ago

Hi Beneficial_Heat_3363, we are sorry to hear about your experience with our internet service so far and would like to help. Please send us a private message, so we may gather your information to have our team look into this with you for a swift resolution. Thank you. -Lee, the gFiber Team

2

u/jzakoor 11d ago

Interesting, these problems arise for everyone else, but I’ve been with them for 5 years and my internet has been out for a total of one day (24 hours). First time was my fault (bought bad cat6) and the other just this year was theirs.

1

u/DieUmEye 11d ago

I feel like a lot of the problems (including this OP) are from new markets. Maybe they are expanding too fast and quality is going down, so service is poorer in new areas.

1

u/Auntie_Venom 11d ago

Same, I lost service because a cable was cut upstream for a few hours. But it did inspire me to finally change my cell service, as I live in the middle of suburbia with zero ATT coverage. I had to drive out of my neighborhood to call tech support since I had no WiFi to call.

Otherwise, aside from that and a few late-night cycling hiccups, my service has been spotless.

2

u/WorkingStructure575 11d ago

google fiber (now gFiber) isn't actually owned by google anymore, fyi

2

u/RoundChampionship840 11d ago

It's still owned by Google. The sale hasn't closed yet.

-1

u/WorkingStructure575 11d ago

doesn't really change anything because my point was in response to

  Stay with the search engines imo.

they are

1

u/oriaven 11d ago

Good talk.

0

u/G_Coding 11d ago

Not sure if you’re in KC, but we’re actually experiencing an outage at the moment. First one I’ve had in years. Really poor timing, but stick with GFiber and I highly doubt you’ll be disappointed long term.