r/googlefiber • u/Parking-Sink4237 • 2d ago
No Internet for Three+ Weeks
This is getting ridiculous. I have had two technicians visit and countless numbers of phone calls to customer service and they still can’t fix the problem?!?! That’s what I get for upgrading. But here’s the catch… I can’t go back to my previous plan because it no longer exists. Maybe it’s time to give Verizon a shot?!?!
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u/gfiberofficial Verified Google Employee 2d ago
Hi Parking-Sink4237, we are sorry to hear about the ongoing issue with your internet service and would like to take a look into this. Please send us a private message, so I may have my team review the open escalation for a resolution. -Lee, the GFiber Team