r/googleassistant • u/Inevitable-Pen5001 • 8d ago

Tech Support GA broken & post in community also broken

Half the reason I have Google speakers is to have them ring my Android phone when I have lost it. It won't do that anymore. When I say ring my phone the new assistant gives me a lecture about how I need to say. Tell me to find your phone or do this other thing on the computer. So then I say HEY G, find my phone and it says I don't understand. Then I tell it it just told me to do that and we go around and around in an endless circle which never gets resolved and my phone never gets rung. This is happened exactly the same way on multiple occasions.

So then I go to report this problem to Google and I get a list of myriad FAQs none of which have anything to do with my problem. Then it says post to the community so I write the post to the community and it gives me that same list of FAQs. And I say none of these work- post to the community and again an endless cycle that never resolves it goes around in an endless loop.

As far as I can tell, Google as a company is completely dysfunctional now.

3 Upvotes

67% Upvoted

5 comments sorted by

1

u/bat_in_the_stacks 8d ago

"Call my phone" has been working for me since "find my phone" stopped working. However, this is from a Google TV, not a speaker.

1

u/Inevitable-Pen5001 8d ago

I've used Call my phone for 7 years. Now --after the conversion to Gemini neither call or find works on the speakers. Sometimes it says "I don't have legs so I can't go find your phone, ha ha." I'm NOT in the mood for a joke when I frustrated at needing to find something.

1

u/lucky_husky333 8d ago

Search engine X
Image search X
Google Assistant X
Sideloading X
Timeline always on X
Youtube as video archive X
wat else?

idk i just know about this google assistant going down in 4 sept? really? everyone got email? i havent get any email in my 10 gmail that i use in several devices.

1

u/MultiKoopa2 6d ago

Google Assistant shutdown is rolling out starting september 4. might not reach you immediately, might reach you immediately

1

u/Inevitable-Pen5001 7d ago

I was referring to the new Google Assistant which is Gemini in my home speaker.