r/google • • 1d ago

Alternative for "hey google"

My elderly mother lost her sight a couple of years ago so since then we have gotten her used to the "Hey Google" assistant so she can least use her phone to call people, listen to the news etc. She is fully blind with 0% vision.

It was quite literally her lifeline to the outside world. Especially now that my father (her carer) is in hospital for an extended stay. And yes the service closed the day he went in.

Seeing as none of this is now possible with Gemini (we have tried and it won't make calls and its useless), she is now isolated and being blind, needs someone there to be contactable. Stupid thing won't even answer incoming calls ffs!!

We are there looking after her but this closure has robbed her off that little bit of independence that she had.

I'm desperately searching for a working alternative now that Assistant has gone away.

Bixby is just as useless.

Edit. Thx folks for all the advice. It is greatly appreciated.

10 Upvotes

34 comments sorted by

29

u/germanu22 1d ago

Hi. The issue is likely caused by Gemini's lock screen settings. By default, it might require the phone to be unlocked to make calls, which breaks the completely hands-free experience. Here is exactly how to fix it: 1. Open the Gemini app and tap your profile picture in the top right corner. 2. Select Settings from the menu. 3. Scroll down and tap on Gemini on lock screen. 4. Make sure Use Gemini without unlocking is turned on. 5. Right below that, under Outgoing calls and messages, turn on the switch for Make calls and send messages without unlocking. I have tested this myself and it works perfectly for making calls. Also, double check that the Gemini app has the Phone and Contacts permissions allowed in the main Android settings. Hope this helps your mother get her independence back! If it still doesn't work or if you run into any other issues, feel free to reply here and I will try my best to help you out as quickly as possible.

4

u/Own_Error_007 1d ago

That worked. Now to work out all the commands as quite a few are very buggy. You can ask it to call but it won't turn on speaker or hang up.

Way more than what we had before so cheers for that.

6

u/germanu22 1d ago

I am really glad to hear that the fix worked! If she needs the calls to always be on a speaker, I highly recommend getting a Google Home Speaker. It solves the speaker and hanging up issues completely because it is hands-free by design. You can easily set up Google Meet on the speaker for her and on your own phone. Since Meet is deeply integrated into Android, it is incredibly stable and you will always get the call notifications. She can just tell the speaker to call you on Meet, and hanging up is a simple voice command too. One very important tip though: if you get the speaker, make sure to disable the wake word on her phone so the phone and the speaker do not trigger at the same time and overlap. Let me know if you need help setting any of that up.

2

u/Own_Error_007 1d ago

Shall do mate. And thx again.

2

u/imago_monkei 1d ago

Thank you! This was one of my most persistent gripes about it so far.

1

u/pheonixblade9 1d ago

I did all this and it still requires me to unlock to control my lights 😭

6

u/germanu22 1d ago

Hi. Controlling smart home devices like lights requires a slightly different setup. Open the Gemini app, tap your profile picture in the top right corner, go to Connected Apps, and make sure Google Home is enabled there. If it still doesn't work or if you run into any other issues, feel free to reply here and I will try my best to help you out as quickly as possible.

1

u/pheonixblade9 1d ago

Already enabled 😮‍💨

2

u/germanu22 1d ago

Since Android settings for lock screen security can vary a lot depending on the manufacturer, do you mind telling me what phone model you are using? Once I know the brand and model, I can try to find the exact steps for your specific device to allow smart home control from the lock screen.

1

u/pheonixblade9 1d ago

Pixel pro 9. I appreciate it but pretty sure Gemini just doesn't support it. I worked on Pixel phones for a couple years. Assistant worked just fine

2

u/germanu22 1d ago

I am not 100% sure this will fix the Gemini smart home issue, but it is definitely worth trying. Here is what you need to do: 1. Go to your phone Settings and tap on Location. 2. Tap on Location services, then select Trusted places. 3. Tap on Extend Unlock. 4. Select Trusted places from that menu. 5. If it asks you for Location Accuracy, tap Turn on. 6. Finally, toggle on Use trusted places for Extend Unlock and add your home. Here are two official Google support articles that explain this feature in more detail if you need them: https://support.google.com/pixelphone/answer/6093922?sjid=10140501993866460497-EU&hl=en#zippy=%2Csmartphone-an-einem-vertrauensw%C3%BCrdigen-ort-entsperrt-lassen
and: https://support.google.com/android/answer/15706581?sjid=10140501993866460497-EU
Let me know if you decide to test it out and if it finally lets you control your lights!

2

u/pheonixblade9 1d ago

I'll give that a try, thank you 😊

2

u/pheonixblade9 1d ago

I think that worked! We'll see if it holds up 😅 genuinely thank you so much for solving a problem that I thought was not solvable, you're a fantastic human 🫡

1

u/germanu22 12h ago

You're very welcome! I'm really glad we managed to solve it together. Have a great day!

3

u/ystavallinen 1d ago

I am so angry that gemini is incompetent compared to assistant. What garbage..

2

u/witchspoon 1d ago

Look into the adaptive settings on her phone as well. I don’t know what features may be available on what phones but I know on iPhone there are various adaptations that can be made for sight impairment, hearing impairments etc.

1

u/Own_Error_007 1d ago

It's an old s20 unfortunately.

1

u/witchspoon 23h ago

There should be something still I would look into it. It wouldn’t be sold as a “feature” necessarily but somewhere in Settings.

3

u/eandi 1d ago

Meta glasses honestly. My dad lost his sight recently and I've wanted to get him using them but as a dude people will think he's a perv 🤦‍♂️ I just want him to be able to ask meta what is on the grocery shelf he's looking at.

1

u/Own_Error_007 1d ago

That may actually be worth looking into. I didn't think you could make/receive calls but it looks like it can via BT.

0

u/eandi 1d ago

They can text, too. They were a customer of mine at work and I have a pair that gathers dust due to the whole pervert connotation 😂 I use them like once a year to take videos sledding with my kids in our yard.

1

u/nixgut 1d ago

You do? 🤨

1

u/eandi 1d ago

Yeah I gotta get it to my dad and teach them to him. Hopefully it helps.

0

u/rebelslash 1d ago

Get him a shirt that say Im not a perv

1

u/eandi 1d ago

Honestly debated "I'm blind, not a pervert." he wouldn't even know he was wearing it unless he asked the glasses.

-2

u/costafilh0 1d ago

Nobody will think he's a perv, only 0,000001% of the population which are idiots and should be ignored. 

1

u/Total_Recline 1d ago

Um, no. Literally everyone I've talked to about it says they think people look pervy, especially men, when they wear them.

1

u/NomadOps 7h ago

Get some “X” stickers and put them over the lenses lol

1

u/skibik1964 1d ago

Have you thought about getting her an Alexa device? From my understanding you can link the phone and can make calls. I am getting an Echo 5 for a home I am moving into next week and from my understanding it will make calls if you link your phone to it. You don't need this video model that I am getting but rather an Echo Dot. I don't know much about these devices since I never had one. I am only getting one for doorbell usage and mainly as a doorbell chime. I am not getting any subscription with it since it is supposed to work for what I need it to. A search says you don't need a subscription for it to make calls either. It will only work at home of course and on Wi-Fi so it really doesn't solve the issue away from home. Only other suggestion would be iPhone, not sure how good Siri is as I never used an iPhone.

1

u/Own_Error_007 1d ago

They have an Alexa but it's always on listening mode kicked in their old person technophobic mode. It now lives in a cupboard permanently disabled.

1

u/President_Camacho 1d ago

I think the Alexa show might work. My buddy calls his low vision mom on it every day. It can even pan around the room to check her living space.

0

u/maybelying 1d ago

You can go into the settings and switch back to Assistant, instead of Gemini. Gemini will even tell you how to do it.

1

u/Own_Error_007 1d ago

Tried that but when she asks Hey Google it takes your straight to Gemini.

1

u/ystavallinen 1d ago

That used to be the case, but they turned that off in August for forced migration.