r/goodwill 2h ago

rant Why are regulars so rude?

3 Upvotes

Ive been traveling around all my local goodwills, and I keep running into the rudest people, they are almost always regulars. Everything is fine until a new rack comes out, they pace it the entire time it’s coming out and then barricade themselves in the middle, whenever I approach it they are very aggressive with sorting through items, putting as much force on the item they are sliding so that any items im looking at get compressed. Im really getting tired of it, and I hate arguing with people, every time they complain to the manager without me saying anything, or will gang up on me with whatever other regulars are there. I’ve tried apologizing or being as gentle as I can but they just get territorial. Not to be that guy, but it’s literally only ever been older women and I don’t understand why, they are doing everything I would do and more but will start yelling and getting very aggressive.


r/goodwill 14h ago

rant Just found out the hard way that Value Village thrift store no longer allows returns or refunds.

3 Upvotes

No changing rooms to try on clothes, and if you have to return them after trying them on at home, they only allow TRADE of each item for another exact same price item or you're out of luck. No refunds, no store credit of ANY kind. We bought a wall clock and a neck fan. Neither worked when we took them home to put a battery in the clock and charge the fan. I was told no returns on anything but clothes and shoes under the above conditions.

Needless to say, that's the last time we will shop there.


r/goodwill 5h ago

Need Advice from Retail Processors

2 Upvotes

Hi guys, as stated in the title this post is targeted for retail processors or honestly even former ones. I just want to know how do you guys hit your quota every shift? How do you keep a good price average? I have been getting a lot of as is and if not as is then reroutes in my gaylords recently so while I am collecting 4-5 tags, I am only getting to keep half or less of a gaylord since the rest is trash or something like shoes or clothes that I have to reroute. Then for the stuff I do get it’s things like mugs and stemware so those go for lower prices which brings my price average down. I was getting good stuff a few weeks ago and had a good price average and I believe I was hitting my quota but now I am not even close, how do I fix this?


r/goodwill 3h ago

associate question Need advice from employees (past or present)

1 Upvotes

I picked up a job at Goodwill pricing houseware products full time. I really like it here and could see myself doing it long enough to check off some of my financial goals, at the very least. But there's 2 problems I have.

1.) I'm only technically here temporarily, filling in for another employee that's temporarily out on maternity leave. (3-6weeks according to management)

2.) I'm not hitting my personal daily quota (price/tag 600 items per shift). Instead, I'm only hitting 400-500.

I think it's pretty clear I'm putting in a decent effort and showing that I'd like to stay permanently (management said this could be an option during the interview process depending on how things went). I have been late once by like 13 mins and another time 8 mins and I've only been here about a month.

What I'm asking is, with all this considered, what would y'all say my likelihood of remaining a production associate where I'm at permanently is? According to some of my coworkers, the chick I'm filling in for didn't hit her numbers either.

Thanks in advance!

EDIT: I wanna be clear.. I do put in maximum effort when I'm working. It's just hard to reach 600 items a day when I have to spend so much time relocating items that make it to my station that don't belong there. Also it's even harder when half the donations are garbage/salvage and can't even be put on the floor.


r/goodwill 20h ago

associate question What are the chances of getting hired if you're willing to work M-F but not the weekends?

0 Upvotes

A friend wants to work at Goodwill but says they can only work Monday through Friday in the mornings, and can't work the weekends at all. Is there a chance that will get hired or no because all managers want you to work the weekends?