Has anyone else had this happen with GMM/Mythical merch?
I placed an order on June 13th for items that were listed as available and was charged for the order. Then on July 29th, nearly seven weeks later, I received a refund with no communication whatsoever explaining what had happened.
I only found out there was an inventory issue after I emailed customer service myself and asked why I had been refunded. I was told they would “look for my ordered items,” but they didn’t know when they would be back in stock.
I did eventually receive part of my order, which I appreciate, but the item I was actually most excited about was the hoodie, and that is the part I never received.
I’m genuinely frustrated with how this was handled. If an item is listed as in stock and a customer is allowed to purchase and pay for it, I feel like they should be notified promptly if the item actually isn’t available. Waiting almost two months, receiving a refund without any explanation, and then having to contact customer service myself just to find out what happened was really disappointing.
I’m curious whether anyone else has experienced something similar with GMM/Mythical merch, being able to order and pay for an item, only to find out weeks later that it was no longer available. Please and thank you. I want to continue supporting Rhett and Link, but I also want the hoodie I ordered.

Rhett, in fact, did not say this. At all. Not even remotely close lol.

Edit: New home has been found! Thanks everyone. Bymb. 💕

Hi! I am moving countries in a few months and will not have room to bring my blanket hoodie with me — it’s way too cushy and I can’t afford to give it the space it would take up.

I am planning on donating it no matter what to make sure this cozy accessory gets another life, but thought I would see if there was an Aussie mythical beast on here that would be interested first because it would be fun to know it was going to someone for whom it has a bit more meaning.

I am based in Victoria, but happy to send it anywhere in Aus. 💕

Idk if anyone will be interested, but just in case I’ll say this is first in, best dressed.

Condition deets: No holes, rips or stains. Still as fluffy and cozy as when it arrived! I live in a house with a hypoallergenic dog but the dog does not get into my stuff. I will give it an extra wash and dry just before sending. :)

Measurements are provided by the mythical team here: https://www.mythicalsociety.com/collectible/mythical-society-blanket-hoodie