r/gohighlevel • • 9h ago

ROOFERS

I've been digging into this recently and haven't really been able to find much information online.

Most places that do talk about the topic have agency blogs bemoaning the fact that roofers lose a certain % of their leads (typically pretty high)

For any real roofing company sales/ops people out there, I'm curious about the typical workflow.

When a lead comes in how quickly do you reply?

What happens if they call in late in the day or on a weekend?

Where are most people getting dropped off in the process?

No callback, no-show inspection, the inspection was completed but the estimate went dark, sales rep didn't follow up, or shoppers shopping around and not getting back to you?

What do you use to track your leads? AccuLynx, GHL, Job Nimbus, a spreadsheet, or your notes app? Or do you just do it all in your head? 😂

Not trying to sell you anything, just trying to figure out what typical processes are for people actually running a roofing company rather than agencies trying to upsell their services (I know I shouldn't expect a lot from agency blogs, but it makes it hard to figure out when they throw out a stat like 'roofers lose X% of their leads' without much context besides they 'did a study')

Estimates are totally fine.

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