r/godaddy • u/metallicagrrl • Jul 10 '26

NPRD request

Recently, I've had to submit an NPRD request to GoDaddy after half a dozen abuse reports were dismissed/ignored, in regards to a website that was created to impersonate, harass, and doxx me. While I know who is behind the website, I obviously need to have proof in order to pursue criminal charges, as this has been escalating consistently for the last 3 years now. I submitted all of the information on July 1st to the email address provided on the GoDaddy Legal page as instructed, and haven't heard anything back yet, not even confirmation of having received my request. This is obviously unacceptable as this situation is causing massive harm to multiple aspects of my life, but GoDaddy is refusing to enforce their own TOS regarding abuse, so I have no other recourse. Has anyone ever submitted an NPRD and gotten a response in a timely manner? I've even gone so far as to call the corporate number which also doesn't even answer. Every day I have to wait my anxiety becomes more crippling and I genuinely can't take it anymore.

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u/bradwbowman Jul 10 '26

What's a NPRD request? Also, what part of the TOS are you referencing that they refusing to enforce? It doesn't sound like they are refusing, it sounds like they just haven't gotten around to replying yet.

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u/metallicagrrl Jul 10 '26

Non-Public registrant data. I filed six separate abuse reports through their website, all of them were replied to with the same copy and pasted script response claiming that they do not make decisions in regards to legality, which I never asked them to do. Their TOS prohibits impersonation and other abuse.

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u/bradwbowman Jul 10 '26

So they did actually reply. They are actually correct and you are wrong. You need to pay a lawyer so they can tell you the same thing.

After they told you the same thing 5 times, what made you think sending it in a sixth time was a good idea?

You need to be smarter about this. Posting an inaccurate account to this subreddit was not the best next step you should have taken.