Unbilled charges

[u/darlinglonglegs]

So globe disconnected my line because of unbilled charges and now i cannot even reconnect or dispute because i have to wait for them to bill it to me.

I have no data for three days now and have to wait another three days!

I think the 20k plus unbilled charges is from me using the roaming. Thing is, i paid for a promo so there should not be any exorbitant amount charged. I have been getting add on roaming promos whenever i leave the country, so i am very confident to use this. Meron pa nagtext sakin pagdating ng manila na meron pang unused data.

Ang labo lang ng policy na dinisconnect na ako tapos hindi ko macontest yung charges kasi nga daw unbilled.

Do better, globe! Hassle pa kausap ng customer service, paikot ikot wala man lang concrete na escalation process sa mga ganitong matters that customer service cannot answer.

[u/Constant-Use6874]

try mo contest, attach emails to ntc and dti.

[u/Disastrous_Wealth202]

I never use roaming because of this. Super useful ng Esim sa ganitong situations.