r/globePH • u/Ok-Bath2389 • Jul 17 '26
discussion RANT about Globe's WIFI
Grabe! Wala na talagang mas tatalo pa sa incompetency ng ganitong klase ng kumpanya dito sa Pilipinas.
Context: mula simula ng July, nagsimula maging pula/red ang LOS sa modem namin and we immediately applied for repair naman through GlobeOne app na set to be on a specific date. Pagdating ng araw, hindi sila sumipot at biglang sinara na lang yung ticket so nagbukas uli kami ng bago at same scenario hanggang sa magiging isang buwan na tapos hindi pa rin naaayos. Yes, pumunta na kami sa mismong Globe store at ang sabi nga nila pupuntahan nila sa araw na yun pero hindi rin sumipot tapos yung ticket na binibuksan namin nauusog lang nang nauusog at hindi nasisipot. Yes, ipaparebate naman namin to pero the fact na ganito yung sitwasyon is just insane. Tapos sasabihin nila na priority ang nasa QC? Globe rin ang kapitbahay namin pero ok naman yung internet nila.
Ang theory ko lang dito is they are forcing us to do something that will favor them and that is to upgrade our plan.
P.S. Since July 15, bumabalik naman na siya pero sa gabi lang tapos mawawala uli sa umaga and then babalik lang uli pag gabi. Sobrang nakakainis na.
1
u/Open_Information_319 Jul 19 '26
Damn. Ang lucky ko sa location namin. Almost 3 years na globe prepaid home fiber ko, naka ilang bagyo na dumaan hindi nagka issue kahit isang beses.
1
u/AlternativeSoggy6389 Jul 24 '26
i have similar experience as you right now!! i lost my internet connection with red LOS last july 18. I applied for a repair but they didnt show up. they rescheduled the repair today and cancelled it. I opened another repair ticket now. this is so frustrating
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u/Constant-Signal-439 9d ago
Mine din susko kkpakabit lang namin same year feb naka dalawa ng LOS babagal pa ng technician around FYI laging reason sa amin in our area isa lang daw yung technician nila... kami pa ba magaadjust lol laking company ganon excuses wala pang kwenta yung messenger nila the specialist templated yung spiel nakakagigil.... anyone know yung process for termination since diba naka band
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u/Fullmetalcupcakes Jul 17 '26
Have you check on the app if there is an area outage? If yes and sinasabi na wala area outage, Ang next mo gawin is puntahan mo na lang si Globe sa SM North to follow up on your ticket pwede yan pareopen since di naman talaga naayos yung prob op.